Whilst we are excited to reopen, your safety and that of our team, is our number one priority. Following the government's Covid19 Secure Policy, we have been working very hard to put in place systems so you feel safe and comfortable, so you can relax and enjoy your time with us. With your support and understanding, we aim to move forward slowly and will be operating at about 70% capacity.
We are very lucky to have a large outdoor space and lots of different indoor rooms and spaces, where we can socially distance guests.
What to Expect?
At the White Hart, our guests and team are at the heart of everything we do. We have worked very hard to ensure that we put the wellbeing and health of our guests and team first and have designed clear guidelines to ensure that we are able to open safely.
Entrance: will be via the front door (on the main road), with a one way system (marked with arrows) around the premises. Exit will be via the restaurant door and then out towards the far end of the patio. We will not be using the bar door.
Arrival: You will be welcomed on arrival and asked to hand sanitise.
Our Team: Our team will be wearing face masks or face visors.
Table Service: Once you are seated, we will ask that you do not walk around the pub unless you need to use the toilet. We will take your order, serve your food/drink and you can relax.
Toilets: One in one out. Sanitise before entering and sanitise when leaving.
Capacity: To comply with social distancing and keep you safe, we will be operating at 70% capacity, so we can ensure sufficient space between tables and ensure spaced arrival slots, so we do not have queues.
Tables: All of our tables are at least 1.5m apart, most are 2m+.
Children: Children are welcome but must remain supervised at all times. We know it is tricky, so if you would like to take them for a walk around the veg patch, just let us know.
Training: All of our team have undergone Covid19 and service procedure training and Kay, Mark, Sarah and Owain have all completed management level training in addition.
Risk Assessment: We have undergone a full company risk assessment and have consulted with all of our employees to ensure they feel safe and positive about returning to work.
Cleaning: We will be sanitising tables and cushions in between every guest - once the table is cleaned, there will be a "clean" sign placed on the table. Our team will be cleaning all contact points around the restaurant and toilets at least twice every hour (contact points will be minimised as much as possible and doors wedged open when the temperature allows). During closure, we have deep cleaned the entire building, including cellar, pipes, equipment and repainted.
Reservations can be made online or by email/phone. Online is much preferred as it enables us to look after you and ensures we have enough time to sanitise and clean each table prior to the next booking, without queues building up.
Maximum Numbers of Guests: The Government have given strict rules on maximum diners: Inside - up to two households, including support bubbles and Outside - up to two households, including support bubbles OR if more than 2 households, there is a maximum of 6 guests.
If you have any questions or want to talk through any aspect of our policies personally, please do not hesitate to get in touch.
Whilst things may look a little different, the White Hart magic is still there!